Shipping policy
Thank you for choosing us for your shopping needs. We appreciate your business and want to ensure you have the best possible shopping experience. Before placing your order, please take a moment to review our shipping policy.
All orders will be promptly processed within 72 hours of being placed. Once processed, your items will be dispatched within a span of 2-5 business days. Please note that this timeframe is separate from the delivery times.
ESTIMATED delivery times are as follows. Please note that this time frame is an estimate and not a guarantee.
DOMESTIC (USA):
- 2-5 business days*
INTERNATIONAL:
(Does NOT account for time spent at customs, border inspection facilities, etc):
- 5-15 business days
Transit times will vary based upon a few different conditions, including but not limited to:
- Total distance between us and you
- Whether your parcel is a domestic (USA) or international (everywhere else) shipment
Important Notes:
- *Shipping to Alaska, Hawaii, Puerto Rico, and unincorporated territories of the United States: additional 7-12 business days
- During peak holiday periods, please allow up to 10 extra business days for delivery.
- We are nor responsible for any fees required by customs for any reason. All shipping fees we require will be clearly shown to you alongside the service and estimated transit time upon checkout.
- Any inquiries regarding the exact location of your package should be made to the carrier directly. Our customer service agents only have as much information as can be seen by you through your tracking number.
- Please ensure that the shipping address you provide is accurate and complete. We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
- Please be aware that once you've made a purchase we are unable to modify the shipping address. Therefore, it's crucial to provide an accurate and complete shipping address during the purchase process.
- We are not liable for undelivered or delayed packages due to customer-provided incorrect or incomplete addresses. Please note that we do not resend packages or issue refunds (unless the product arrives damaged or defective) due to the made-to-order nature of our products.
- We strive to deliver your order as quickly as possible, which is why it may occasionally be fulfilled by different manufacturers. This approach allows us to expedite the process and get your items to you in a timely manner. Please be assured that we are committed to ensuring the complete delivery of your order.
- If an order has not been delivered in 25 calendar days (for domestic orders) or in 40 calendar days (for international orders) after the estimated delivery time, customers must contact us here within 1 week in order to be eligible for a reprint/refund.