ESTIMATED transit times are as follows. Please note that this time frame is an estimate and not a guarantee.
- 2-5 business days
(Does NOT account for time spent at customs, border inspection facilities, etc):
- 5-15 business days
Transit times will vary based upon a few different conditions, including but not limited to:
- Total distance between us and you
- Whether your parcel is a domestic (USA) or international (everywhere else) shipment
Orders will ship 3-7 business days after you order. This does not include the time spent in transit!
Any inquiries regarding the exact location of your package should be made to the carrier directly. Our customer service agents only have as much information as can be seen by you through your tracking number.
Click here to view our full shipping policy!
Where can I find my order and tracking number?
To easily track your order, please refer to the confirmation email that you receive after placing your order. This email will contain important information, including your tracking number. Here's what you need to know:
- Confirmation Email: The subject line of the confirmation email will appear as follows: "Subject: A shipment from order #9999 is on the way" (where #9999 represents your unique order number).
- Tracking Number Format: In the email, you will find the tracking number, which will be displayed as "Tracking number: 1Z5F44813600X02768". This unique code enables you to track the progress of your shipment.
If you have any further questions or require assistance, please don't hesitate to reach out to us here.
How can I track my order?
You should receive shipping email updates from us once your parcel is in transit. Additionally, you can enter the order tracking number on our website's order tracking page here.
You can find the order tracking number in the order confirmation email that we sent you.
Why did I only recieve part of my order?
We strive to deliver your order as quickly as possible, which is why it may occasionally be fulfilled by different manufacturers. This approach allows us to expedite the process and get your items to you in a timely manner. Please be assured that we are committed to ensuring the complete delivery of your order. If you have any concerns or questions, please click here to contact us.
How can I collaborate with your brand?
If you're a content creator or influencer and have some great ideas for promoting our clothing line to your audience, we'd love to hear from you. Please feel free to reach out to us here and let us know how we can work together to showcase our clothing in a way that connects with your followers.
I sent you 100 messages and you still haven't replied
We swear we are working as fast as we can to respond to your messages! We are just two college students managing everything. We try our best to keep up with all the incoming messages, but sometimes things can get overwhelming, and it may take us a bit to get back to you. Please understand that we are doing our best to juggle everything and respond as quickly as possible when we are not occupied with other tasks. We appreciate your patience and understanding!