Shipping policy

Illegal Shirts – Shipping Policy Effective Date: October 15, 2026

We print each item to order and ship worldwide from the United States. This policy explains our processing times, transit‑time estimates, and your responsibilities as the buyer.
Nothing here limits any non‑waivable consumer rights you may have under applicable law.

1. Order Processing & Fulfilment

Our products are made to order. Production starts after your order is approved for production. Standard delivery timing depends on your items, destination and the shipping service selected. Eligible Express orders are sent for production when received; any payment or order issue that prevents production from starting can delay the estimate.

2. Express Delivery — US Only

Express Delivery is estimated at 2–3 business days, including production and delivery, for eligible orders. This is an estimate, not a guaranteed arrival date. Choose Express Delivery at checkout when it is offered for your basket and address.

The estimate begins when your order successfully enters production. Orders submitted before 12 noon in the destination's time zone may count that business day; later submissions start counting on the next business day. Weekends and holidays are not counted as business days. Orders of 12 or more items may take longer, and production or carrier delays can affect arrival.

Express is available only for eligible T-shirts, colors and sizes delivered to a street address in the contiguous United States. It is not available internationally or to Alaska, Hawaii or PO boxes. Custom/personalized items and other unsupported products do not qualify. Adding an unsupported item to a basket can make Express unavailable for the basket. The shipping options and final charges shown at checkout apply to your order.

Express must be selected when placing the order; existing Standard orders cannot be upgraded to Express. For a PO box, Alaska, Hawaii or an ineligible basket, choose Standard Delivery if offered.

3. Other Delivery Estimates & Tracking

Where available, shipping-method estimates may include production and transit. Do not add a separate production period to an estimate that already includes it. Delivery estimates are not guarantees. Holidays, customs and carrier disruptions can affect delivery.

Items may arrive in separate packages. A delivered update for one package does not mean every item has arrived. Track each package for its latest update. If you have questions about a delay or missing item, contact illegalshirts0@gmail.com with your order number.

4. Risk of Loss & Title

Unless we state otherwise in writing, title and risk of loss pass to you when the carrier first scans the package (shipment contract). Once tracking shows “delivered,” we are not responsible for loss, theft, or damage. We will, however, help you file a carrier claim where possible.

5. Customs, Duties & Import Fees (International Orders)

You are solely responsible for any customs duties, VAT/GST, brokerage fees, or other import charges. We do not collect or reimburse these fees.

6. Address Accuracy & Changes

Double‑check your shipping address at checkout; we cannot change it after purchase.
We are not liable for undelivered or delayed packages caused by incorrect or incomplete addresses. We do not resend or refund orders in such cases (unless a product arrives damaged or defective—see our Defective Item Replacement & Refund Policy).

7. Split Shipments

To speed delivery, items in the same order may ship from different manufacturing partners. Each parcel will have its own tracking link, and combined shipping charges will still apply only once at checkout.

8. Lost or Undelivered Packages

If a domestic package has not arrived 25 calendar days after its estimated delivery date—or an international package 40 calendar days after its estimate—contact us within one (1) week at illegalshirts0@gmail.com. Timely notice qualifies you for a one‑time replacement or refund, subject to investigation.

9. Carrier Inquiries

Our support team sees the same tracking data you do. For real‑time location updates or delivery problems in transit, please contact the carrier directly with your tracking number.

10. Contact

Questions? Email illegalshirts0@gmail.com.
Mailing address (for official correspondence only):
HDCX Enterprises LLC
3308 Brenner Pass
Louisville KY, 40241

Thank you for shopping with Illegal Shirts. We appreciate your business and aim to deliver every order quickly and safely.