Shipping policy

Illegal Shirts – Shipping Policy Effective Date: July 23, 2025

We print each item to order and ship worldwide from the United States. This policy explains our processing times, transit‑time estimates, and your responsibilities as the buyer.
Nothing here limits any non‑waivable consumer rights you may have under applicable law.

1. Order Processing & Fulfilment

Our products are made to order. Production starts after your order is approved for production. Delivery timing depends on the items, destination and shipping option available for your order.

2. Delivery Estimates

Where available, shipping-method estimates may include production and transit. Do not add a separate production period to an estimate that already includes it. Estimates are not guaranteed arrival dates. Holidays, customs and carrier disruptions can affect delivery.

3. Shipping Methods & Tracking

Express is available for eligible items and destinations. It requires a street address in the contiguous United States and is not available for PO boxes, Alaska or Hawaii. Eligible Express orders are submitted for production when received. Personalized orders may require review first. The options shown at checkout apply to your basket and destination. For a PO box, choose Standard Delivery if available.

Items may arrive in separate packages. A delivered update for one package does not mean that every item has arrived. Track each package for its latest update, and contact us if you need help with a missing item or an unclear update.

4. Risk of Loss & Title

Unless we state otherwise in writing, title and risk of loss pass to you when the carrier first scans the package (shipment contract). Once tracking shows “delivered,” we are not responsible for loss, theft, or damage. We will, however, help you file a carrier claim where possible.

5. Customs, Duties & Import Fees (International Orders)

You are solely responsible for any customs duties, VAT/GST, brokerage fees, or other import charges. We do not collect or reimburse these fees.

6. Address Accuracy & Changes

Double‑check your shipping address at checkout; we cannot change it after purchase.
We are not liable for undelivered or delayed packages caused by incorrect or incomplete addresses. We do not resend or refund orders in such cases (unless a product arrives damaged or defective—see our Defective Item Replacement & Refund Policy).

7. Split Shipments

To speed delivery, items in the same order may ship from different manufacturing partners. Each parcel will have its own tracking link, and combined shipping charges will still apply only once at checkout.

8. Lost or Undelivered Packages

If a domestic package has not arrived 25 calendar days after its estimated delivery date—or an international package 40 calendar days after its estimate—contact us within one (1) week at illegalshirts0@gmail.com. Timely notice qualifies you for a one‑time replacement or refund, subject to investigation.

9. Carrier Inquiries

Our support team sees the same tracking data you do. For real‑time location updates or delivery problems in transit, please contact the carrier directly with your tracking number.

10. Contact

Questions? Email illegalshirts0@gmail.com.
Mailing address (for official correspondence only):
HDCX Enterprises LLC
3308 Brenner Pass
Louisville KY, 40241

Thank you for shopping with Illegal Shirts. We appreciate your business and aim to deliver every order quickly and safely.